EASY EXCHANGES AND RETURNS

 

We stand behind the quality of our product 100%. If there is a product defect or quality issue, the item can be returned at any time and the return shipping is on us!  Please call 1.877.825.2860 to process a product defect or quality issue return.  If the item is in the original form (unused and not washed or worn), and the order shipped less than 30-calendar days ago, you may process an Easy Exchange or Standard Return.

 

EASY EXCHANGE

We understand that sometimes you receive an item that doesn’t meet your needs or fit as you expected and you simply want to replace it with an alternate size or style, but you need it FAST!  

Our Easy Exchange program allows you to return and reorder at no out-of-pocket cost AND we will rush order processing of your replacement item(s). 

  • Within your Account’s Order History, click CREATE EXCHANGE!
  • You’ll be immediately provided with a pre-paid (no cost to you) return label and an E-Gift card for the value of the return order.
  • Place a new order using the E-Gift card and the replacement order shipping is on us, too (again, no cost to you)!
  • And we’ll expedite the processing of your replacement order to ensure the fastest possible delivery of your items.

 

 

STANDARD RETURN

Not ready to reorder right now? That’s okay too.

  • Within your Account’s Order History, click CREATE RETURN!
  • You’ll be provided with a pre-paid (no cost to you) return label.
  • Upon receipt of the return in our facility, we will process a refund in 7-10 business days in the form of a School Uniforms by Tommy Hilfiger e-gift card for the amount paid for that item. 

 

 

QUALITY POLICY

We stand behind the quality of our product 100%. If there is a product defect or quality issue, the item can be returned at any time and the return shipping is on us!  Please call 1.877.825.2860 to process a product defect or quality issue return. Upon receipt of the return in our facility, we will process a refund in 7-10 business days (to a School Uniforms by Tommy Hilfiger e-gift card for the amount paid for that item).

 

 

Click to visit our Easy Exchange and Return Policy detail and FAQ pages.